VIEWS OF PEOPLE ON WESTJET

Westjet strives to offer visitors an amicable, productive and unwinding knowledge from the time of booking to the last end. Visitors now have a mixture of creative alternatives to make their goes as smooth as could reasonably be expected. At most hangars, Westjet's check-in decisions incorporate web check-in, versatile check-in, serve toward oneself check-in or conventional counter check-in. Move through check-in, both savvy and space-sparing, has additionally been embraced at some of Westjet's landing strips. In 2007, Westjet was the first aerial shuttle in North America to dispatch the electronic ticket, which is acknowledged at all Canadian goals. 

The Westjet experience is conveyed by its kin. At the heart of various honors and refinements are more than 8,600 Westjetters endeavoring to convey a world-class visitor experience. With a normal of 1,200 resumes accepted every week, Westjet can enroll and train fun, well disposed and minding individuals.

Customer Care Services

"There's nobody better to deal with the lodge experience than flight specialists, so we provide for them the capability to amend issues then and there," Matheson says. At the point when the organization was littler, flight orderlies would go to the door, make a telephone call, and have the operator on the flip side of the line alter the issue. As Westjet has developed, on the other hand, that has ended up increasingly hard.

A year ago, the aerial shuttle discovered an answer in "consideration cards." "If there's a visitor experience disappointment, or if the flight chaperon simply needs to do something extraordinary for a visitor, maybe on the grounds that the visitor's tyke is in the healing facility, the flight specialist can round out a forethought card tagging the cure, from sending blooms to setting up a future travel credit," Matheson clarifies. "The orderly can email the card, content it, or drop it off at the landing strip, and we'll execute it by means of an assistance group we have on the ground