Friday, 4 July 2014

VIEWS OF PEOPLE ON WESTJET

Westjet strives to offer visitors an amicable, productive and unwinding knowledge from the time of booking to the last end. Visitors now have a mixture of creative alternatives to make their goes as smooth as could reasonably be expected. At most hangars, Westjet's check-in decisions incorporate web check-in, versatile check-in, serve toward oneself check-in or conventional counter check-in. Move through check-in, both savvy and space-sparing, has additionally been embraced at some of Westjet's landing strips. In 2007, Westjet was the first aerial shuttle in North America to dispatch the electronic ticket, which is acknowledged at all Canadian goals. 

The Westjet experience is conveyed by its kin. At the heart of various honors and refinements are more than 8,600 Westjetters endeavoring to convey a world-class visitor experience. With a normal of 1,200 resumes accepted every week, Westjet can enroll and train fun, well disposed and minding individuals.

Thursday, 3 July 2014

Customer Care Services

"There's nobody better to deal with the lodge experience than flight specialists, so we provide for them the capability to amend issues then and there," Matheson says. At the point when the organization was littler, flight orderlies would go to the door, make a telephone call, and have the operator on the flip side of the line alter the issue. As Westjet has developed, on the other hand, that has ended up increasingly hard.

A year ago, the aerial shuttle discovered an answer in "consideration cards." "If there's a visitor experience disappointment, or if the flight chaperon simply needs to do something extraordinary for a visitor, maybe on the grounds that the visitor's tyke is in the healing facility, the flight specialist can round out a forethought card tagging the cure, from sending blooms to setting up a future travel credit," Matheson clarifies. "The orderly can email the card, content it, or drop it off at the landing strip, and we'll execute it by means of an assistance group we have on the ground

Thursday, 26 June 2014

WestJet around the globe

Over the years, WestJet has expanded its service extensively. WestJet is known for its quality customer experience and service. this making people satisfied with their investment. Moreover on  June 24, 2013, a subsidiary regional airline of the WestJet named WestJet Encore commenced its operations .
Dash 8 Q400 which is the fleet of WestJet encore

Together WestJet and WestJet encore fly to a varied 89 destinations spread across 20 countries. The airline's main connection in Eastern Canada is the Toronto Pearson International Airport which is WestJet's largest hub in terms of daily departures. Most of the Canadian flights are provided to Las Vegas and Orlando making it the largest international carrier by volume of passengers flying to Las Vegas since 2008.                            
WestJet route map


WestJet has been extensively engaged in codeshare agreement with a large number of airlines which include Air France, American Airlines, British Airways, Cathay Pacific, China Eastern Airlines, China Southern Airlines, Delta Air Lines, Japan Airlines, KLM and Korean Air.

WestJet Disney plane called Magic Plane

The WestJet air-crafts are white in color except for the fuselage, wings and vertical stabilizer.Also, in 2013 it introduced a plane featuring Mickey Mouse from the movie "Fantasia", which is now known as the "Magic Plane". This was done due to the partnership with Disney. 



Wednesday, 25 June 2014

WestJet throughout the years

WestJet Airlines Ltd. has a history longing back to few decades. As it was founded in 1996, it has come a long way ahead from those times in terms of service, fleet and international partnerships as well. WestJet also got its name because in the early days its original routes were all located in Western Canada. In precisely 1996, the airline served major routes such as Calgary, Edmonton, Kelowna, Vancouver and Winnipeg. Later, by the end of this year, some routes such as Regina, Saskatoon and Victoria were also added to its network.
WestJet flight over Montreal

In the early 2000's, the WestJet expanded its service to the many major cities of Ontario as well as those of Thompson and Manitoba. Also, in the year 2003, WestJet entered into a two-year agreement with Air Transat in which the chartered flights began operating to Mexico and the Caribbean. However, this agreement was terminated in February 2009. Later in the year 2004, WestJet was accused of industrial espionage by the rival airline Air Canada where they filed a civil suit in Ontario Superior Court. Later in 2006, WestJet admitted to the charges and agreed to their terms and  conditions.                                                                                                
                                
WestJet Employee Tammy Reddick helps
guest Erica Mills as she checks in for a flight at Pearson Airport.
International expansion paved its way for the WestJet in mid 2000's when a large number of US destinations were added and announced. Also, the flights from the Toronto Pearson International Airport were tripled and the whole focus of the Eastern operations was moved from Hamilton to Toronto in January 2004. Also, in 2006, WestJet scheduled its first service outside Canada and US to Bahamas, which was a huge milestone within the company's international market presence.                                                                                                                   
WestJet President and CEO Gregg Saretsky

Late 2000's saw the growth of WestJet expanding to several locations in Canada and US as well as some international seasonal flights to Saint Lucia, Jamaica, the Dominican Republic, Mexico and Kona in June 2007.  Later on, in March 2010, Sean Durfy was replaced by Gregg Saretsky as the WestJet CEO. Last year in 2013, WestJet announced their first destination to Europe which will operate from June to October this year. It is seasonal service from St. John's, Newfoundland to Dublin, Ireland. Throughout the years, WestJet has remarkably expanded its service as well as making significant decisions each year in the well being of the passengers. It is the efforts of the each and every individual serving for WestJet that it is currently the second-largest Canadian air carrier.                                                              References:   http://en.wikipedia.org/wiki/WestJet                                                        


                                                                       


Sunday, 22 June 2014

West Jet Brief Introduction

Post I want to make is on West Jet.This is my first post by which I am explaining the brief history of the West Jet. 





I choose this topic because my friend and I was planning the trip to Montreal. However, we were just looking for the airlines which should suit us. Then, i founded West Jet and moving on with more articles I searched a lot of things on it. Quite impressive and excited.





Beginning with the History, it was founded in 1996 and now it is second-largest Canadian air carrier. Not only this, it is the Canadian low cost carrier which provides scheduled and charter air service with 89 destinations in Canada.



West Jet operates 425 flights carrying over 45,000 passengers. It was surprising that in last year, they carried about 18.5 million passengers and got a rank of eight in largest airline in north America.

9,500 employees work under this company. In addition, it operates the single aircraft's. Its headquarter is located adjacent to Calgary International Airport.West Jet had Passenger revenues of $3.4 billion (CAD) in 2012.